Privacy Policy

Effective date: [August 2024 30 [date]

At Spiceherbsland ("we", "us", "our"), protecting your privacy is our top priority. This Privacy Policy describes how we collect, use and protect your personal information when you interact with our website, use our services or make purchases from [https://spiceherbsland.com] (hereinafter referred to as the "Site").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our Services.

Company information:

Company name: SIA Zoombox
Registration number: LV40203284409
Address: Klijanu Street 8, LV-1013, Riga, Latvia
Contact information: care@spiceherbsland.com

Updates to this Privacy Policy

We may periodically revise this Privacy Policy to reflect changes in our practices or legal requirements. We will update the policy on our website and indicate the "effective date" so that you are aware.

Information collection

We collect personal information from a variety of sources to enhance your experience with us. The type of information we collect depends on your interactions with our Site and Services.

Direct information collection:
When you use our Services, you may provide us with personal information, such as:

  • contact information: Name, surname, address, telephone number and email address.
  • Order details: Order details: Billing and shipping addresses, payment information, and order history.
  • Account details: Username, password and security questions.
  • Purchase provisions: Items viewed, added to cart, or added to wishlist.
  • Customer service: Customer Service Team: Any information shared when communicating with our support team.

Automatic collection using cookies:
We use cookies and similar technologies to collect information about your interaction with our Site ("Usage Data"). This data includes information about your device, browser, IP address, and how you use our Services.

Third party information:
We may receive personal information from third parties, such as:

  • Service providers: Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for making payments to the platform owner, Maksekeskus AS.
  • Marketing partners: Entities that provide insights to tailor our advertising and promotional content.

Use of your information

We use your information for several purposes:

  • Provision of services: To process orders, manage accounts, and provide support.
  • Marketing and advertising: Send promotional materials and customize advertising.
  • Security: To prevent fraud and ensure the integrity of our Services.
  • Communication: Communication: To communicate with you about your account or our Services.

Cookies and tracking technologies

We use cookies to improve functionality and analyze website usage. For more information about the types of cookies we use, please see our [Cookie Policy URL]. You can adjust your browser settings to block cookies, but this may affect the functionality of our Services.

Sharing your information

Under certain conditions, we may disclose your information:

  • For service providers: Third parties who assist with our operations, such as payment processors and shipping companies.
  • Business transactions: In cases of mergers, acquisitions or other business restructurings.
  • Legal obligations: To comply with legal process or protect our rights and the rights of others.

International data transfer

Your data may be transferred to and processed outside your home country. We ensure that appropriate safeguards are in place for international data transfers.

Your privacy rights

Depending on your location, you may have rights related to your personal information, including:

  • Access: Request access to your personal data we hold about you.
  • Delete: Request to delete your personal data.
  • Correct: Request to correct inaccurate data.
  • Transfer: Request a copy of the data in a portable format.
  • Refuse: Opt out of data sales or targeted advertising.

To exercise these rights, please contact us using the details below.

Security measures

Although we implement robust security measures, no system is completely secure. We recommend that you avoid transmitting sensitive information over unsecured channels.

Contact us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

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Email: care@spiceherbsland.com