Privacy Policy

Effective Date: [August 30, 2024]

At "Spiceherbsland" ("we", "us", "our"), protecting your privacy is our top priority. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website, use our services, or make purchases from [https://spiceherbsland.com] (hereinafter - the Website).

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Services.

Company Information:

Company name: SIA Zoombox
Registration number: LV40203284409
Address: Klijanu iela 8, LV-1013, Riga, Latvia
Contact information: spiceherbslandglobal@gmail.com

Updates to this Privacy Policy

We may periodically review this Privacy Policy to reflect changes in our practices or legal requirements. We will update the policy on our website and indicate the "effective date" to keep you informed.

Information Collection

We collect personal information from various sources to enhance your experience with us. The nature of the information collected depends on your interaction with our Website and Services.

Direct Information Collection:
When you use our Services, you may provide us with personal information, such as:

  • Contact information: Your name, address, phone number, and email address.
  • Order details: Billing and shipping addresses, payment information, and order history.
  • Account details: Username, password, and security questions.
  • Purchase preferences: Items viewed, added to cart, or wishlisted.
  • Customer service: Any information shared during communications with our support team.

Automated Collection via Cookies:
We use cookies and similar technologies to collect information about your interaction with our Website ("Usage Data"). This data includes information about your device, browser, IP address, and how you use our Services.

Third-Party Information:
We may receive personal information from third parties, such as:

  • Service providers: Payment processing is handled by the makecommerce.lv payment platform, and therefore our company transfers personal data required for payments to Maksekeskus AS, the owner of the platform.
  • Marketing partners: Entities providing insights for tailoring our advertising and promotional content.

Use of Your Information

We use your information for several purposes:

  • Service provision: To process orders, manage accounts, and provide support.
  • Marketing and advertising: To send promotional materials and tailor advertising.
  • Security: To prevent fraud and ensure the integrity of our Services.
  • Communication: To communicate with you about your account or our Services.

Cookies and Tracking Technologies

We use cookies to enhance functionality and analyze website usage. For more information on the types of cookies we use, please refer to our [Cookie Policy URL]. You can adjust your browser settings to block cookies, but this may affect the functionality of our Services.

Sharing Your Information

Under certain conditions, we may disclose your information:

  • Service providers: Third parties who assist in our operations, such as payment processors and shipping companies.
  • Business transactions: In the event of mergers, acquisitions, or other business reorganizations.
  • Legal obligations: To comply with legal processes or protect our rights and the rights of others.

International Data Transfers

Your data may be transferred to and processed in countries other than your home country. We ensure that appropriate safeguards are in place for international data transfers.

Your Privacy Rights

Depending on your location, you may have rights related to your personal information, including:

  • Access: Request access to the personal data we hold about you.
  • Deletion: Request the deletion of your personal data.
  • Correction: Request correction of inaccurate data.
  • Portability: Request a copy of your data in a portable format.
  • Opt-out: Opt out of data sales or targeted advertising.

To exercise these rights, please contact us using the details provided below.

Security Measures

While we implement robust security measures, no system is entirely secure. We recommend avoiding transmitting sensitive information through insecure channels.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Sia
Email: spiceherbslandglobal@gmail.com